Privacy Policy

Effective Date: 07th August 2025

Business Name: Agilistic Ltd (The Agile Master Academy)

Website: www.agilistic.co.uk

1. Introduction

Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you engage with Agilistic Ltd through our coaching and mentoring services, self-study courses, community membership, or by visiting our website.

We are committed to being transparent and compliant with all applicable data protection laws, including the UK GDPR and Data Protection Act 2018.

2. Who We Are

Agilistic Ltd is a company registered in the United Kingdom, providing coaching, digital courses, and community services through platforms such as The Agile Master Academy.

If you have any questions about this policy, contact:

[email protected]

Agilistic Ltd, ℅ Carpenter Box, First Floor, Amelia House, Crescent Rd, Worthing BN11 1RL

3. What Data We Collect

We may collect the following personal data depending on how you interact with us:

Coaching & Mentoring Clients:

Full name
Email address
Billing information
Coaching session notes
Scheduling and attendance data

Course Participants & Community Members:

Full name
Email address
Payment details (processed via third-party platforms)
Progress tracking (e.g., course completion)
Engagement data (e.g., posts, comments, feedback)

Website Visitors:

IP address
Browser type and device
Usage data (via cookies and analytics tools like Microsoft Clarity or Google Analytics)
Referral source and navigation patterns

4. How We Use Your Data

We process your data to:

Provide services you’ve requested (coaching, courses, community access)
Manage your account and subscriptions
Deliver emails and updates about your services
Respond to enquiries and provide support
Improve our content, offerings, and user experience
Comply with legal or regulatory obligations

5. Lawful Basis for Processing

We process your data under one or more of the following lawful bases:

Contract: To fulfil our obligations in providing the service you’ve purchased.
Consent: For marketing or optional features (you may withdraw consent at any time).
Legitimate Interest: To run and improve our business, unless your rights override ours.
Legal Obligation: To comply with UK laws and regulations.

6. How We Store and Protect Your Data

Data is stored on secure, password-protected platforms and cloud systems.
Access is restricted to authorised personnel only.
We use secure third-party systems for email, course hosting, booking, and payments (e.g., Stripe, Kajabi, ConvertKit).
Data is stored within the UK or EU, or with providers that comply with GDPR requirements.

We retain data only as long as necessary for its original purpose or legal requirements.

7. Sharing Your Data

We do not sell or rent your data.

We may share data with trusted third parties who help deliver our services (e.g., Zoom, Stripe, course hosting platforms). All providers are vetted for GDPR compliance.

We may also share data where required by law (e.g., fraud prevention or court orders).

8. Your Rights

Under the GDPR, you have the right to:

Access the data we hold about you
Correct any inaccurate or incomplete data
Request deletion of your data (“right to be forgotten”)
Object to or restrict certain types of processing
Withdraw consent (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

To exercise any of these rights, please email us at [Insert contact email].

9. Cookies

Our website uses cookies and similar technologies to improve user experience, track behaviour, and analyse performance. You can adjust your browser settings to disable cookies, although this may impact functionality.

You may also see cookie pop-ups giving you control over cookie categories (essential, analytics, marketing).

10. Marketing Communications

If you opt-in to receive updates, we’ll send you occasional emails about new services, resources, and offers. You can unsubscribe at any time via the link at the bottom of every email.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or on our website.

12. Contact

If you have any questions about this policy or how your data is handled, contact: